NCA Candidates with Gmail Accounts

Some NCA candidates using Gmail may receive NCA e-mails that are re-directed to their spam folders.  To prevent this from happening, please ensure that e-mails from are directed to your Inbox. Simply follow these instructions:

  1. Sign into your Email account using the Chrome web browser.
  2. Click on the “gear” icon and select “Settings”.
  3. Click on the “Filters and blocked addresses” tab.
  4. Click on “Create a new filter”.
  5. In the “From” field, type in
  6. Click “Create filter with this search”.
  7. Click and checkmark the box beside the words “Never send it to Spam”.
  8. Click “Create filter” button.

Please note:  These steps apply to a Windows 10 desktop computer. If you are using a different device or software, the process may vary.